Refunds

Umbria Jazz 21 | Cancelled concerts

Requests for monetary refunds can be made until July 31, 2021, through the ticket purchase channels (Ticketone, Boxol). Here are the shows for which it is possible to apply for a refund:

  • Imany "Voodoo cello" - July 15
  • Cimafunk - July 16
  • Gino Paoli - July 18

_________________________________________________________________________________

Jamie Cullum concert scheduled for July 12 at UJ21 postponed to 2022. On July 12, Bokanté and Cécile McLorin Salvant with Sullivan Fortner will perform at the Arena. Refund applications can be submitted until June 30, 2021, through the ticket purchase channels.

Info & Refunds:

  • Jamie Cullum - Refunds applications can be submitted until June 30, 2021: HERE for Ticketone - HERE for Boxol;
  • Tickets purchased for the Jamie Cullum concert (UJ20 – UJ21) are not valid for the new set (Bokanté/ Cécile McLorin Salvant with Sullivan Fortner);
  • Tickets purchased for the Jamie Cullum concert (UJ20 – UJ21) are not valid for the 2022 date.

_________________________________________________________________________________

Update 2021 (April 2021)

Confirmed concert Tickets remain valid. Refund applications can be submitted until May 15, 2021. Follow the procedures provided by the ticketing companies: HERE for Ticketone - HERE for Boxol.

_________________________________________________________________________________

Refund of cancelled Umbria Jazz 20 concert tickets.

Following the changes introduced by Law no. 77 of 17 July 2020 and the clarifications obtained regarding its scope of application, Umbria Jazz confirms the possibility of proceeding with the monetary refund for concerts cancelled as a result of the Covid-19 epidemiological emergency. Requests for refunds can be made from September 18 to October 30, 2020 (Ticketone, Boxol). These are the concerts affected by the measure:

  • LENNY KRAVITZ - July 10th
  • CHRISTONE "KINGFISH" INGRAM / ANITA BAKER - July 12th
  • MIKA - 15th July
  • DJAVAN / GILBERTO GIL - 18th July
  • CIMAFUNK / GONZALO RUBALCABA & AIMEE NUVIOLA / ORQUESTA AKOKAN - July 19th

Requests for monetary refunds can be made from 18 September to 30 October 2020, through the ticket purchase channels and all information on the procedure can be consulted: Ticketone, Boxol.

Please note that for all events rescheduled to 2021 (WYNTON MARSALIS & JALCO; STEFANO BOLLANI; AN EVENING WITH BRANFORD MARSALIS/REDMAN-MEHLDAU-MCBRIDE-BLADE now BRAD MEHLDAU TRIO) tickets for the original date will remain valid.