Tickets & refunds 🎫 | Umbria Jazz

Tickets & refunds 🎫


Free admission for children up to and including 9 years of age as long as they don’t occupy a seat.
It is forbidden to bring recording equipment (cameras, videocameras and recorders).
It is forbidden to sit in a seat other than that designated on the ticket.
A ticket with no seat numberr means that it is valid for standing only.
No pets.

UMBRIA JAZZ WEEKEND 2022 (15-18 september 2022)

The program is enriched with a new artist:
Thursday, September 15, ANFITEATRO ROMANO

  • The four-day ticket price is unchanged (€ 50,00).
  • Three-day ticket holders can access the concert on Thursday, September 15, for free. They will be assigned the same seat for the additional show.
  • Boxol will notify three-day ticket holders with all the information. Three-day ticket holders can reply to the Boxol notification via email until ten days before the event on September 15.
  • For any need, please contact



Umbria Jazz 21 | Cancelled concerts

Requests for monetary refunds can be made until July 31, 2021, through the ticket purchase channels (Ticketone, Boxol). Here are the shows for which it is possible to apply for a refund:

  • Imany "Voodoo cello" - July 15
  • Cimafunk - July 16
  • Gino Paoli - July 18


Jamie Cullum concert scheduled for July 12 at UJ21 postponed to 2022. On July 12, Bokanté and Cécile McLorin Salvant with Sullivan Fortner will perform at the Arena. Refund applications can be submitted until June 30, 2021, through the ticket purchase channels.

Info & Refunds:

  • Jamie Cullum - Refunds applications can be submitted until June 30, 2021: HERE for Ticketone - HERE for Boxol;
  • Tickets purchased for the Jamie Cullum concert (UJ20 – UJ21) are not valid for the new set (Bokanté/ Cécile McLorin Salvant with Sullivan Fortner);
  • Tickets purchased for the Jamie Cullum concert (UJ20 – UJ21) are not valid for the 2022 date.


Update 2021 (April 2021)

Confirmed concert Tickets remain valid. Refund applications can be submitted until May 15, 2021. Follow the procedures provided by the ticketing companies: HERE for Ticketone - HERE for Boxol.


Refund of cancelled Umbria Jazz 20 concert tickets.

Following the changes introduced by Law no. 77 of 17 July 2020 and the clarifications obtained regarding its scope of application, Umbria Jazz confirms the possibility of proceeding with the monetary refund for concerts cancelled as a result of the Covid-19 epidemiological emergency. Requests for refunds can be made from September 18 to October 30, 2020 (Ticketone, Boxol). These are the concerts affected by the measure:

  • LENNY KRAVITZ - July 10th
  • MIKA - 15th July
  • DJAVAN / GILBERTO GIL - 18th July

Requests for monetary refunds can be made from 18 September to 30 October 2020, through the ticket purchase channels and all information on the procedure can be consulted: Ticketone, Boxol.

Please note that for all events rescheduled to 2021 (WYNTON MARSALIS & JALCO; STEFANO BOLLANI; AN EVENING WITH BRANFORD MARSALIS/REDMAN-MEHLDAU-MCBRIDE-BLADE now BRAD MEHLDAU TRIO) tickets for the original date will remain valid.